What you can expect from us
At Mason Lloyd, we’re a warm, friendly team who care about more than just the financials. We’ll get to know and understand you, your business and your goals – just like our other clients say we do.
Sound advice – Although you rely on us to give you solid financial advice and act on your behalf, we’re committed to ensuring that you also understand the approach we’ve taken. As they say, knowledge is power and we think it should be shared. So, there will always be plenty of up-to-date information on our website that you can access whenever necessary. Should you ever have a question, we’d be happy to talk you through it.
Great service – For us, business is more than just a transaction – it’s the beginning of a friendship. We think our survey results say a lot about the relationship we have with our clients and the level of service they receive from us.
Total confidentiality – Except where required by law (or the ATO) anything you say, send or show to any of the Mason Lloyd team will never leave the room.
Costs to be outlined up-front – We will always endeavour to disclose our costs in writing and obtain your consent before we begin. Any variations will be explained as soon as we become aware of them and must be approved by you before we continue. That way, there are no nasty surprises in the mail.
Responsiveness – We will always endeavour to return your calls and emails within one business day.
If that sounds like what you’d like to expect from your accounting firm, give Kerry a call on 6023 1700 or fill in the form below.
What clients are saying about partnering with Mason Lloyd Accounting in Albury Wodonga
"As a company in these changing times, our business life regarding taxation management, company running and forward planning has been made easier as a result of the knowledge and integrity we have found with Kerry at Mason Lloyd Accountants."
"I look forward to our meetings with Kerry – we have real discussions about my business and the ways to continually improve my bottom line. No feeling of dread before going to the accountant with these guys! They genuinely understand where we're at, and look at things from a whole life perspective, not just as a business defined by a set of figures."
"Kerry and the team at Mason Lloyd have been looking after our business and tax affairs for close to 20 years. The Mason Lloyd Team have delivered timely, accurate and outstanding service. Nothing is ever too hard. Kerry and the team are just not number crunchers, they truly have our best interests at heart."
Got a question? Get in touch
If you've got financial or business questions, or you just want to run something by us, we'd be delighted to really talk to you – in person, over the phone - call us on 02 6023 1700 - or you can use the form below and we'll get back to you.
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