7 questions to ask before you hire your next accountant
If you’re about to hire your first or your next accounting firm, you might want to ask them a few questions…starting with these.
How many years’ experience do you have?
Kerry Lloyd, Mason Lloyd’s Managing Director, has more than 25 years experience as a Chartered Accountant. The other accountants on our team have at least 2-10 years each.
Do you have experience in my industry?
One of the benefits of working with accountants with decades of experience is the understanding they’ve gained across a broad range of industries. Mason Lloyd’s industry experience includes (but isn’t limited to);
- Building & Construction
- Professional services
- Plant rental & hire
- Not for profit
Do you do more than just tax returns?
If you’re a business, Mason Lloyd can look after your BAS and GST preparation, preparing your financial accounts, setting up the right business structure, succession planning and other business advice in relation to operating your business including workcover, superannuation, finance, employing staff, etc.
How long will it take you to return my calls and emails?
As part of our client service charter, we endeavour to have all emails and calls returned within one day. Of course, sometimes, we’ll have to prepare advice that takes longer to produce, but we’ll let you know that it’s underway and give you an estimated timeframe.
How many staff do you have?
We have a staff of 8. Whilst Kerry Lloyd is Mason Lloyd’s managing partner, you will also be introduced to another accounting member of staff who can answer any questions you might have when she’s not immediately available.
How do I know your accounting and tax knowledge is up to date?
All of our accountants are required to complete formal continuing professional development programs each year. But we also read widely outside that program on a range of topics that are relevant to our business and personal clients. It’s just what we do.
Can I talk to your other clients about what you’re like to work with?
Absolutely! We’d be delighted to put you in touch with our clients subject to their approval in advance. We’ve built great long-term relationships with most of our clients and most, if not all of them actually, would be happy to discuss how they’ve found working with us.
In our recent client survey, we were blown away by the fact that 98% of our clients were happily satisfied with the service they’d received. See more survey results.
What clients are saying about partnering with Mason Lloyd for their accounting
"As a company in these changing times, our business life regarding taxation management, company running and forward planning has been made easier as a result of the knowledge and integrity we have found with Kerry at Mason Lloyd Accountants."Peter & Kathy Larkin
"I look forward to our meetings with Kerry – we have real discussions about my business and the ways to continually improve my bottom line. No feeling of dread before going to the accountant with these guys! They genuinely understand where we're at, and look at things from a whole life perspective, not just as a business defined by a set of figures."Jacqui Nelson
"Kerry and the team at Mason Lloyd have been looking after our business and tax affairs for close to 20 years. The Mason Lloyd Team have delivered timely, accurate and outstanding service. Nothing is ever too hard. Kerry and the team are just not number crunchers, they truly have our best interests at heart."Graeme & Vicki Roy
Got a question? Get in touch
If you've got financial or business questions, or you just want to run something by us, we'd be delighted to really talk to you – in person, over the phone - call us on 02 6023 1700 - or you can use the form below and we'll get back to you.